Privacy Policy
As a current customer of Pennsylvania Insurance Alliance, we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws.
Pennsylvania Insurance Alliance is a member of the financial services industry and, as such, our agency has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information. The following is Pennsylvania Insurance Alliance's privacy policy regarding the customer information we collect. Contained in this privacy policy you will find (1) an explanation of the types of information Pennsylvania Insurance Alliance collects from our clients and the means used to collect such information, (2) an explanation of how Pennsylvania Insurance Alliance shares the information collected from our clients, and (3) an explanation of how Pennsylvania Insurance Alliance protects client information.
Pennsylvania Insurance Alliance collects information about our customers that is necessary to provide those services usual and customary to independent insurance agents. Pennsylvania Insurance Alliance collects this necessary information from the following sources:
- Information we receive from you on applications or other forms; this information may include, but is not limited to, your name, address, social security number, and date of birth.
- Information about our clients' transactions with us; this information may include, but is not limited to, claims and payment history.
- Information we receive from a consumer-reporting agency; this information may include, but is not limited to, a driving record or Insurance Score report.
To collect customer information from the above-stated sources, Pennsylvania Insurance Alliance may use the following means of communication to gather information: written, in-person, telephone, facsimile, electronically, and online.
We don't share information about our customers or former customers with non-affiliated third parties other than as permitted or required by law. For example, Pennsylvania Insurance Alliance may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:
- Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by Pennsylvania Insurance Alliance to its customers include but are not limited to underwriting, shopping the renewal, rating, placement, and providing quotes for insurance that is germane to the coverage the customer places with our agency.
- Information that is necessary to protect the confidentiality or security of our client's records
- Information that is necessary to resolve client disputes or inquiries
- Information that is required by individuals or entities that are assessing our legal compliance.
- Information that is required for Pennsylvania Insurance Alliance to comply with the law.
- To an actuarial or research organization for the purpose of conducting actuarial or research studies
- Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims, or other liability
We do not share client information with any affiliate
- We maintain physical, electronic, and procedural safeguards to guard your information. These safeguards include but are not limited to the following:
- We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the customer.
- We will punish any employees who impermissibly share client information.
- We use a secure Internet and e-mail provider to protect the confidentiality of electronic communications.
